Privacy policy

Privacy Policy
Valley View Portraits LLC

Effective date: June 22, 2026

Valley View Portraits LLC ("Valley View Portraits," "we," "us," or "our") provides school and volume photography services in the Shenandoah Valley, Virginia. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and the choices and rights you have. By using our website, placing an order in our online shop, or otherwise providing us with your information, you agree to the practices described here.

 
1. Who We Are and How to Contact Us
The business responsible for your personal information is:

Valley View Portraits LLC 3064 Briarwood Ct Rockingham, VA 22801-9326 Phone: (540) 292-4444 Email: info@vvpva.com

If you have any questions about this Policy or your information, contact us using the details above.

 
2. Information We Collect
We collect personal information in the following ways:

Information you give us directly — your name, the name and grade of the student being photographed, mailing address, email address, telephone/mobile number, and order details when you register, place an order, or contact us.
Payment information — billing details and payment data needed to process your order. Payments are handled by our secure third-party payment processor; we do not store full card numbers ourselves.
Information from the schools, organizations, and facilities we photograph — such as student rosters, class lists, and contact information provided to us by a school or organization so that we can fulfill our services.
Information collected automatically — basic usage and device data (such as IP address, browser type, and pages visited) collected through our website and analytics tools to help us operate and improve the site.
 
3. How We Use Your Information
We use personal information only for legitimate business purposes, including to:

Provide our photography services and fulfill, produce, and deliver the photos and photo products you order;
Process payments and manage your account and orders;
Communicate with you about your orders, photo availability, picture days, and important reminders;
Respond to your inquiries submitted through our contact forms or by email;
Send notifications and, where you have opted in, promotional offers by email or SMS (see Section 5);
Maintain the security of our systems and prevent fraud;
Comply with our legal, tax, and recordkeeping obligations; and
Improve our website, products, and services.
We do not sell your personal information.

 
4. Children's and Student Information
Because we provide school and youth photography, we routinely handle information about minors, and we treat that information with particular care.

We collect and use student information solely to provide our photography services and fulfill orders, and we handle it consistent with applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA) and applicable student-records protections.
We do not knowingly use children's information for marketing or sell it to third parties.
Orders and account communications involving a minor are directed to the parent, guardian, or authorizing school or organization.
If you are a parent or guardian and have questions about your child's information, please contact us at info@vvpva.com.

 
5. SMS / Text Message Communications
Valley View Portraits LLC offers SMS (text message) notifications to customers who choose to receive them. The following terms apply to our SMS program:

Consent and opt-in. We collect mobile phone numbers only when you voluntarily provide them and expressly consent to receive SMS messages from Valley View Portraits LLC. Providing a mobile number is optional and is never required to purchase from us or use our services.
Types of messages. When you opt in, you may receive order and shipping updates, photo-availability notifications, picture-day reminders, and occasional promotional messages (such as opportunities to purchase photos, shipping offers, or discounts).
Message frequency. Message frequency varies.
Cost. Message and data rates may apply.
Opt-out. You can cancel SMS messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send a one-time confirmation message, and you will not receive any further SMS messages unless you opt in again.
Help. Reply HELP for assistance, or contact us at (540) 292-4444 or info@vvpva.com.
No sharing or selling. Mobile information and SMS consent will not be shared or sold to third parties for marketing purposes. Opt-in data and consent will not be shared with third parties, except as required to support the service (for example, with the messaging provider that delivers texts on our behalf).
 
6. How We Share Information
We share personal information only as needed to run our business, and only with parties who are authorized to receive it. This may include:

Service providers and processors who help us operate, such as our online shop and photo-management platform, our payment processor, photo lab and production partners, shipping and logistics providers, our email and SMS messaging provider, and website/analytics providers. These providers are permitted to use the information only to perform services for us.
Schools and organizations we work with, to the extent necessary to coordinate picture days and fulfill orders.
Legal and safety purposes, where required to comply with applicable law, respond to lawful requests from public authorities, enforce our agreements, or protect the rights, property, or safety of our customers or business.
We do not sell your personal information, and we do not share it with third parties for their own marketing.

 
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. We may use analytics tools (such as Google Analytics) to compile aggregated reports about site activity. You can control or disable cookies through your browser settings; note that some site features may not function fully if cookies are disabled.

 
8. How Long We Keep Your Information
We retain personal information only as long as necessary to provide our services, fulfill orders, and meet our legal, tax, and recordkeeping obligations. Retention periods vary depending on the type of information and the applicable legal requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

 
9. How We Protect Your Information
We take reasonable administrative, technical, and physical measures to protect personal information against loss, misuse, and unauthorized access, particularly information relating to students and minors. No method of transmission or storage is completely secure, but we work to safeguard the information entrusted to us.

 
10. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or delete certain information, and to opt out of certain processing. Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to confirm whether we process your personal data, to access and correct it, to request deletion, and to opt out of the sale of personal data or targeted advertising (we do not sell personal data or conduct targeted advertising).

To exercise any of these rights, contact us at info@vvpva.com. We will respond as required by applicable law. You may also opt out of marketing emails using the unsubscribe link in any message, and opt out of SMS messages by replying STOP as described in Section 5.

 
11. Third-Party Links and Services
Our website may contain links to third-party websites or services (for example, social media pages or our payment processor). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with your information.

 
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated Policy with a new effective date. Your continued use of our services after an update means you accept the revised Policy.

 
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact:

Valley View Portraits LLC 3064 Briarwood Ct Rockingham, VA 22801-9326 Phone: (540) 292-4444 Email: info@vvpva.com

Last updated: June 22, 2026